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Last updated: July 23, 2025

Privacy Policy

Welcome to Parakeep ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

A. Information Provided by Nonprofit Users ("Admins")

  • Account Information: When you, as a nonprofit administrator, register for an account, we collect your name, email address, password, and your organization's name.

B. Information Provided by Storytellers

  • Story Content: When you, as a storyteller, share your story through a unique link provided by a nonprofit, we collect the content of your story, which may include your name, experiences, and any other personal information you choose to share in the chat-based interview. Providing your name and contact information may be optional, as determined by the nonprofit organization.
  • The story you provide is collected on behalf of the nonprofit organization that invited you.

C. Information Collected Automatically

  • Usage Data: We may automatically collect information about your access to and use of the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service.

2. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

  • Create and manage your account.
  • Provide the core functionality of our Service, which includes gathering stories from Storytellers.
  • Process story transcripts using our third-party AI service providers to generate content drafts ("Impact Story," "Mission Moment," "Social Media Post") on behalf of the Nonprofit Admin.
  • Deliver the collected stories and generated content to the associated Nonprofit Admin.
  • Communicate with you regarding your account or the Service.
  • Monitor and analyze usage and trends to improve your experience with the Service.
  • Maintain the security and integrity of our platform.

3. How We Share Your Information

We do not sell your personal information. We may share information we have collected about you in certain situations:

  • With the Nonprofit Organization: A Storyteller's full story transcript and any provided personal details are shared directly with the nonprofit organization that sent the invitation link. The generated content is also the property of that nonprofit.
  • With Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including AI processing (e.g., LLM API providers), data storage, hosting services, and email delivery. We only share the information necessary for them to perform their designated functions.
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

To exercise these rights, please contact us using the contact information provided below.

7. Children's Privacy

Our Service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about these Terms, please contact us at getparakeep@gmail.com